Effective as of June 3, 2019

Cerus Corporation and our subsidiaries and affiliates (collectively, “Cerus”, “we” or “us”) respect your privacy, and recognize the need for appropriate protection and management of personal information you may share with us.  This Privacy Policy describes how we will treat any personal information that you provide to us, including in the course of using this website. 

We may provide additional privacy notices to individuals at the time we collect their data For example, we provide a specific privacy notice to clinical trial participants that describe our privacy practices in connection with conducting clinical trials. This type of an “in-time” notice will govern how we may process the information you provide at that time. 

Individuals located in the European Union should be sure to read the important information provided here.

Collection of Personal Data

We collect personal information in the following ways:

  • Directly from individuals
  • Through our websites and mobile apps
  • From healthcare professionals
  • From contract research organizations and clinical trial investigators
  • From government agencies or public records
  • From third party service providers or business partners
  • From industry and patient groups and associations
  • From social media or other public forums 

We collect the following types of personal information, depending on the nature of our relationship with you and the requirements of applicable laws:

  • Contact information and preferences (such as your name, address, e-mail, telephone number, fax number, organization name, and/or job title)
  • Biographical and demographic information (such as date of birth, age, and gender)
  • Health and medical information we collect in connection with managing clinical trials, conducting research, and tracking adverse event reports
  • Professional credentials, educational and professional history, and institutional affiliations
  • Payment-related information we need to pay for professional services, such as consulting, that individuals may provide to us (such as tax identification number and financial account information)
  • If you are a health care professional, we collect information about the programs and activities in which you have participated, and the agreements you have executed with us
  • Publicly available information (such as comments describing support for and experience with Cerus products)
  • Information we collect automatically (such as internet protocol (IP) address, browser type, operating system, and actions that you take on our websites) using cookies, as described in our Cookies Policy
  • Other information you provide to us (such as in emails, on phone calls, in market research surveys, or in other correspondence with us or our service providers or business partners)

We may combine other publicly available information, such as information related to the organization for which you work, with the personal information that you provide to us.

Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to do not track signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.

Use of Personal Data

We use this information for one or more of the following purposes:

For our operations 
We may use information about you in connection with our ongoing business operations, including to manage our relationship with you, to enable delivery of products and services to you, to respond to your service-related requests and inquiries to our customer service and business teams, to provide you with product and service updates, to enable you to participate in surveys or questionnaires, and to provide you with opportunities to learn about other products, programs, or services that we believe may be of interest to you. We also use your information to improve our website, products and services, marketing, and customer relationships and experiences.

To provide you with information
We use your information to respond to your requests and provide information that you have requested from us. We also may send you additional information about other Cerus products and services. For example, when you subscribe to a mailing list, such as for purposes of marketing, investor or educational mailing lists, we use the information you provide to deliver the e-mails you have elected to receive. You will have the ability to opt out of any such communications. 

To manage our recruitment process
When you apply for a position at Cerus, you may provide us with personal information such as name, e-mail address, mailing address, phone number, employment history and any other personal information contained in your resume and correspondence with Cerus. We may use your personal information for employee recruitment purposes and to respond to your requests for information.

To perform and administer clinical trials, research and product-improvement activities
We may use your personal information when necessary to facilitate our clinical trials, research, studies, and related activities that support product improvement, including staffing and managing clinical trials (such as recruiting investigators and participants), tracking and responding to safety and product quality concerns (including product recalls), supporting scientific, educational and volunteer events (such as conferences), and identifying and engaging thought leaders and external experts.

To provide our products and services
We use your personal information as necessary to provide Cerus products and services, including to manage access to our products (such as where access is limited by law), and pay for services individuals may provide to us. 

To comply with law 
We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

To comply with regulatory monitoring and reporting obligations 
We use your personal information as we believe necessary or appropriate to comply with regulatory monitoring and reporting obligations, such as those related to adverse events, product complaints, patient safety, and financial disclosures.

With your consent
We will request your consent to use your personal data where required by law, such as where we use certain cookies or similar technologies or would like to send you certain marketing messages.  If we request your consent to use your personal data, you have the right to withdraw your consent any time in the manner indicated when we requested the consent or by contacting us as provided below.

To create anonymous data for analytics
We may create anonymous data from your personal information and other individuals whose personal information we collect.  We make personal information into anonymous data by excluding information that makes the data personally identifiable to you, and use that anonymous data for our lawful business purposes.  

For compliance, fraud prevention and safety
We use your personal information as we believe necessary or appropriate to (a) enforce the terms and conditions that govern our websites, mobile apps, products and services; (b) protect our rights, privacy, safety or property, and/or that of you or others; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

We will only use your personal data when the law allows us to and for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Sharing and Disclosure

We may disclose your personal information to our subsidiaries and corporate affiliates for purposes consistent with this Privacy Policy.  

We may provide your personal information to third party vendors and service providers that we engage to assist us with our business activities. For example, we may provide your personal information to an organization in order to complete a service (e.g., shipping an order, sending mailings you have requested), to assist us in reviewing the data or to provide marketing or advertising on our behalf. These companies are authorized to use personal information about you only as necessary to provide these services to us. 

We may disclose your personal information to partners with whom we jointly develop products or services, in connection with the development and promotion of such products or services. We will ask for your consent before disclosing your information with our business partners where required by applicable law. We may also share your personal information with health care professionals, researchers, academics, public health organizations, and publishers for purposes consistent with this Privacy Policy.

We may also disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us. 

In certain situations, we may disclose your personal information if we believe we are required to do so by law, regulation or other government authority, and as we believe necessary or appropriate to (a) enforce the terms and conditions that govern our websites and services; (b) protect our rights, privacy, safety or property, and/or that of you or others; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity. 

We will not sell your personal information to any other company or organization, except we may transfer your personal information to a successor entity upon a merger, consolidation or other corporate reorganization in which Cerus participates or to a purchaser of all or substantially all of Cerus’ assets. You will be notified via e-mail and/or a notice on our website of any change in ownership, and choices you may have regarding your personal information.

Additional Program Terms

In some situations, we may have a separate agreement or relationship with you with respect to a specific type of processing of your data, such as if you participate in a special program, activity, event, or clinical trial.  These situations will be governed by specific terms, privacy notices, or consent forms that provide additional information about how we will use your information.  We will honor these additional terms with respect to your information and thus, strongly recommend you review the additional terms prior to participating in any programs.

International Transfers
Cerus is headquartered in the United States and has affiliates and service providers in other countries, and your personal information may be transferred to the United States or other locations outside of your state, province, country or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction. Individuals in the European Union should read the important information provided here about transfer of personal information outside of the European Economic Area.

Personal Information and Children

This website is not directed to children under the age of 13, and we will not knowingly collect personal information through our website from a minor under the age of 13. If we learn that we have collected personal information directly from a child under the age of 13 through our website, we will delete that information.

Links to Other Sites

This website may include links to other websites that we believe may be of interest to our visitors. We aim to ensure that such websites are of the highest standard. However, Cerus cannot guarantee the standards of every website link it provides or be responsible for the contents of non-Cerus sites. We encourage you to consult the privacy notices of these sites, as we have no control over information that is collected by these third parties, and our Privacy Policy does not cover activities at other websites.

Privacy Policy Updates

We may update this Privacy Policy from time to time. If so, we will post the updated Privacy Policy to this page so users are always aware of what personal information we may collect and how we handle this information. Cerus encourages you to review this Privacy Policy regularly for any changes. Your continued use of this website will be subject to the then-current Privacy Policy.

Security

We consider the protection of all personal information we receive from our website visitors and others as critical to our corporate mission, and we have reasonable and appropriate security measures to protect against the loss, misuse, alteration or disclosure of your personal information. However, you should be aware that no security safeguards are 100% secure and we cannot guarantee the security of your information.

Your Choices

Access, Review, Update Your Information
If you become aware that the information we maintain about you is inaccurate, incomplete, misleading, irrelevant or out of date, or if you would like to request to access or review your information, you may contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Marketing Communications

To "opt-out" of receiving marketing or promotional emails or communications, you may use the “unsubscribe” feature included in the specific communication, or send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line “Unsubscribe”. You may also email the Investor Relations department at This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line “Unsubscribe” to request to be removed from the investor relations mailing list. Where you opt-out of receiving marketing or promotional communications, this will not apply to service-related and non-marketing emails.

Cookies
You can generally set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookies Policy.

Choosing not to Share your Personal Information 
Where we are required by law to collect your personal information, or where we need your personal information in order to provide you with our products or services, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our products or services and may need to terminate our relationship with you.  We will tell you what information you must provide to us by designating it as required when we request the information or through other appropriate means.

Contact Us
If you have any questions or concerns about our Privacy Policy, or to contact our data protection officer, please contact us at:
Cerus Corporation
Attn: Data Protection Officer 
2550 Stanwell Drive
Concord, CA US 94520
This email address is being protected from spambots. You need JavaScript enabled to view it.

Additional Information for European Union Users

Personal information
References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation. 

Controller and Data Protection Officer
Cerus Corporation is generally the controller of your personal information for purposes of European data protection legislation.  In many cases, Cerus Europe BV will also be a data controller. Cerus Corporation’s EU representative is Cerus Europe BV, which can be reached by post at: Stationsstraat 79-D, 3811 MH Amersfoort, Netherlands, or by email at: This email address is being protected from spambots. You need JavaScript enabled to view it..
Legal bases for processing

We only use your personal information as permitted by law.  We are required to inform you of the legal bases of our processing of your personal information, which are described in the table below.  If you have questions about the legal basis of how we process your personal information, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or at the address provided above. 

Processing purpose   Legal basis

 

To provide our products and services

 

Where we have a contract governing this processing purpose, the processing is necessary to perform that contract, or necessary to take steps that you have requested prior to entering into the contract.
In other cases, these processing activities are necessary to protect your, or another person’s, vital interests.

 

 

To perform and administer clinical trials, research and product-improvement activities

 

Where we have a contract governing this processing purpose, the processing is necessary to perform that contract, or necessary to take steps that you have requested prior to entering into the contract.

 

Where we process sensitive personal data in connection with this processing purpose, the processing is necessary for scientific or historical research purposes or statistical purposes.

In all other cases, these processing activities constitute our legitimate interests.  We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

 

 

For our operations
To provide you with information

To create anonymous data for analytics

For compliance, fraud prevention and safety

 

These processing activities constitute our legitimate interests.  We consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

 

To comply with regulatory monitoring and reporting obligations

To comply with law

 

 

Processing is necessary to comply with our legal obligations

 

With your consent

Processing is based on your consent. Where we rely on your consent you have the right to withdraw it anytime in the manner indicated when we requested the consent or by contacting us

 

 

Use for new purposes

We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it.  If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis. 

Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.

Your rights
European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:
  • Access.  Provide you with information about our processing of your personal information and give you access to your personal information.
  • Correct.  Update or correct inaccuracies in your personal information.
  • Delete.  Delete your personal information.
  • Transfer.  Transfer a machine-readable copy of your personal information to you or a third party of your choice.
  • Restrict.  Restrict the processing of your personal information.
  • Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information. 

You can submit these requests by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or our postal address provided above.  We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request.  If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us as described above or submit a complaint to the data protection regulator in your jurisdiction.  You can find your data protection regulator here.  

Cross-Border Data Transfer
Whenever we transfer your personal information out of the EEA to countries not deemed by the European Commission to provide an adequate level of personal information protection, the transfer will be based on safeguards that allow us to conduct the transfer in accordance with the EEA’s data protection laws, such as the specific contracts approved by the European Commission as providing adequate protection of personal information, which are available here. For details, see the European Commission’s website for model contracts for the transfer of personal information to third countries.

Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or our postal address provided above for further information on the specific mechanism used by us when transferring your personal information out of the EEA.